LEVANA, V.; ANTONIO, F. Antecedents of Patient Satisfaction in Private Clinical Laboratories toward Patient Loyalty with Switching Cost and Location as Moderating Factors (An Empirical Study from Indonesia). Open Access Macedonian Journal of Medical Sciences, [S. l.], v. 10, n. E, p. 1463–1471, 2022. DOI: 10.3889/oamjms.2022.9809. Disponível em: https://oamjms.eu/index.php/mjms/article/view/9809. Acesso em: 6 may. 2024.