Telephone-based Support in Preventing Stoma and Peristomal Complications: A Review of Literature

Rose A. Nain; Fatimah Ahmedy; Deena Clare Thomas

doi:10.3889/oamjms.2022.10888

Authors

Rose A. Nain Department of Nursing, Faculty of Medicine and Health Sciences, Universiti Malaysia Sabah, Jalan UMS, 88400, Kota Kinabalu, Sabah, Malaysia https://orcid.org/0000-0001-6714-5210
Fatimah Ahmedy Rehabilitation Medicine Unit, Faculty of Medicine and Health Sciences, Universiti Malaysia Sabah, Jalan UMS, 88400, Kota Kinabalu, Sabah, Malaysia https://orcid.org/0000-0002-5811-4188
Deena Clare Thomas Department of Nursing, Faculty of Medicine and Health Sciences, Universiti Malaysia Sabah, Jalan UMS, 88400, Kota Kinabalu, Sabah, Malaysia https://orcid.org/0000-0001-9268-8516

DOI:

https://doi.org/10.3889/oamjms.2022.10888

Keywords:

Telephone-based support, TBS effectiveness, Peristomal complications, Colostomy, Peristomal skin

Abstract

A stoma is classified as either permanent or temporary depending on the time of anastomosis, and is referred to as a colostomy, ileostomy, or urostomy based on the organ to which it is anastomosed. The creation of a stoma poses many challenges to patients as they adapt to this profound life-changing event that affects fundamental aspects of quality of life. To reduce the risk of stoma and peristomal complications after discharge, telephone-based support (TBS) program which includes patient follow-up, counselling, and the benefits of group support activities including information sharing, health education and counselling, symptom management, early detection of problems, reassurance, and high-quality aftercare. This article narrates common stoma and peristomal complications as well as TBS program to support in reducing these complications.

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