Attitude of Health Workers to the Utilization of Immigrant Patients Health Services in Tamalanrea Health Center

Nurul R. Qalbi; Indar Indar; Rahmatiah Yunus

doi:10.3889/oamjms.2020.5179

Authors

Nurul R. Qalbi Department of Health Administration and Policy, Public Health of Faculty, Hasanuddin University, Makassar, Indonesia
Indar Indar Department of Health Administration and Policy, Public Health of Faculty, Hasanuddin University, Makassar, Indonesia
Rahmatiah Yunus Department of Economics, Faculty of Economics and Business, Hasanuddin University, Makassar, Indonesia

DOI:

https://doi.org/10.3889/oamjms.2020.5179

Keywords:

Attitudes Of Health Workers, Utilization, Health Services, Immigrant Patients, Health Centers

Abstract

BACKGROUND: Types of health service utilization in Tamalanrea Health Center that can be used by immigrant patients are in the form of outpatient facilities, inpatient care, and home visits by health workers.

AIM: This study aimed to assess the attitude of health workers toward the utilization of health services for immigrant patients in the Tamalanrea Health Center.

METOHDS: This study used quantitative with a total sample of 59 people selected by purposive sampling. Data obtained through observation and distribution of questionnaires covering the attitude of health workers. The data that have been collected are processed using SPSS.

RESULTS: The results showed that the age of 26–36 years (44.1%) the most, the sex of the respondents the most is male (91.5%), the most recent respondent education was high school (44.1%), the country of origin of the most respondents was from Afghanistan (89.8%), and the length of stay in Makassar was at most for 5 years (28.8%). Of the 59 respondents, the majority stated that they were quite satisfied with the attitude of health workers in the Tamalanrea Health Center.

CONCLUSION: It was concluded that the attitude of health workers toward the utilization of health services for immigrant patients in general has a statistically significant relationship. It is expected that the attitude of health workers can be maintained and further improved so that the utilization of health services by immigrant patients increases.

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