Digital Nursing Technology to Achieve Job Satisfaction: A Systematic Review


  • Setyowati Setyowati Faculty of Nursing, Universitas Indonesia, Depok, Indonesia
  • Diah Arruum Faculty of Nursing, Universitas Indonesia, Depok, Indonesia; Faculty of Nursing, Universitas Sumatera Utara, Medan, Indonesia; 3Faculty of Engineering, Universitas Indonesia, Depok, Indonesia
  • Hanny Handiyani Faculty of Nursing, Universitas Indonesia, Depok, Indonesia
  • Raldi Artono Koestoer Faculty of Engineering, Universitas Indonesia, Depok, Indonesia



Perception, Nurses, Digital nursing technology, Job satisfaction


BACKGROUND: Technological advances are needed to provide nursing care for patients, however, there are still different perceptions of nurses in accepting its application in health care. This is because the use of these technologies can affect job satisfaction of nurses.

AIM: This study aims to identify the digital technology in nursing and its effect on nurses’ job satisfaction.

METHODS: This study used a systematic review method, where the articles are obtained on scientific databases such as PubMed, PubMed Central, Science Direct, Scopus, and Web of Sciences, that were published from 2019 to 2021. Meanwhile, the preferred reporting items were analyzed using Systematic Reviews and Meta-Analyses.

RESULTS: Out of the 312 articles that were screened and checked, only 17 fulfill the eligibility criteria. The result showed that six articles were perceived as positive on the use of technology by nurses, six articles were positive and negative, and five articles were all negative. Furthermore, there were ten articles on technology information and communication, five on sensor technology, one article on the use of sensors and technology information, and another one article on technology.

CONCLUSION: Nurses have a positive response because technology makes the completion of work easier, maintains patient safety where job satisfaction is affected, however, negative perceptions are the basis for solving the problems. Therefore, support from their leaders is required to motivate and create nurses’ awareness of technology to achieve patient safety goals and centered care.


Download data is not yet available.


Metrics Loading ...

Plum Analytics Artifact Widget Block


Gartner. How to Succeed in Healthcare Digital Transformation; 2018. Available from: [Last accessed on 2021 Nov 30].

McKinsey. McKinsey on Healthcare: Best of 2019. McKinsey Co.; 2019. Available from: [Last accessed on 2021 Oct 17].

Taylor R, Bower A, Girosi F, Bigelow J, Fonkych K, Hillestad R. Promoting health information technology: Is there a case for more-aggressive government action? Health Aff (Millwood). 2005;24(5):1234-45. PMid:16162568 DOI:

Catan G, Espanha R, Veloso Mendes R, Toren O, Chinitz D. The impact of eHealth and mHealth on doctor behavior and patient involvement: An Israeli and Portuguese comparative approach. Stud Health Technol Inform. 2015;210:813-7. PMid:25991267

Rouleau G, Gagnon MP, Côté J, Payne-Gagnon J, Hudson E, Dubois CA. Impact of information and communication technologies on nursing care: Results of an overview of systematic reviews. J Med Internet Res. 2017;19(4):e122. PMid:28442454 DOI:

Tunlind A, Granström J, Engström Å. Nursing care in a hightechnological environment: Experiences of critical care nurses. Intensive Crit Care Nurs. 2015;31(2):116-23. PMid:25442241 DOI:

Kiekkas P, Karga M, Poulopoulou M, Karpouhtsi I, Papadoulas V, Koutsojannis C. Use of technological equipment in critical care units: Nurses’ perceptions in Greece. J Clin Nurs. 2006;15(2):178-87. PMid:16422735 DOI:

Shanafelt TD, West CP, Sinsky C, Trockel M, Tutty M, Satele DV, et al. Changes in burnout and satisfaction with work-life integration in physicians and the general US working population between 2011 and 2017. Mayo Clin Proc. 2019;94(9):1681-94. PMid:30803733 DOI:

Dyrbye LN, Shanafelt TD, Sinsky CA, Cipriano PF, Bhatt J, Ommaya A, et al. Burnout among health care professionals: A call to explore and address this underrecognized threat to safe, high-quality care. NAM Perspect. 2017;7(7):1-11. DOI:

McHugh MD, Kutney-Lee A, Cimiotti JP, Sloane DM, Aiken LH. Nurses’ widespread job dissatisfaction, burnout, and frustration with health benefits signal problems for patient care. Health Aff (Millwood). 2011;30(2):202-10. PMid:21289340 DOI:

White EM, Aiken LH, McHugh MD. Registered nurse burnout, job dissatisfaction, and missed care in nursing homes. J Am Geriatr Soc. 2019;67(10):2065-71. PMid:31334567 DOI:

Cimiotti JP, Aiken LH, Sloane DM, Wu ES. Nurse staffing, burnout, and health care-associated infection. NIH Public Access. 2012;40(6):1-13. DOI:

Rushton CH, Batcheller J, Schroeder K, Donohue P. Burnout and resilience among nurses practicing in high-intensity settings. Health Work Environ. 2015;24(5):412-20. PMid:26330434 DOI:

Woodhead EL, Northrop L, Edelstein B. Stress, social support, and burnout among long-term care nursing staff. J Appl Gerontol. 2014;35(1):1-22. DOI:

Redeker NS. Sensor technology for nursing research. Nurs Outlook. 2020;68(6):711-9. PMid:32580871 DOI:

Iqbal FM, Joshi M, Khan S, Ashrafian H, Darzi A. Implementation of wearable sensors and digital alerting systems in secondary care: Protocol for a real-world prospective study evaluating clinical outcomes. JMIR Res Protoc. 2021;10(5):1-5. PMid:33944790 DOI:

Gance-Cleveland B, McDonald CC, Walker RK. Use of theory to guide development and application of sensor technologies in Nursing. Nurs Outlook. 2020;68(6):698-710. PMid:32620271 DOI:

Nakano Y, Yokotani T, Betriana F, Kawai C, Ito H. Perceptions of nurse managers and staff nurses regarding technological competency as caring in nursing theory in general hospitals in Japan. Belitung Nurs J. 2021;7(6):467-75. DOI:

Seibert K, Domhoff D, Huter K, Krick T, Rothgang H, Wolf-Ostermann K. Application of digital technologies in nursing practice: Results of a mixed methods study on nurses’ experiences, needs and perspectives. Z Evid Fortbild Qual Gesundhwes. 2020;158-159:94-106. PMid:33223491 DOI:

Fadel MA, Elfallah EA, Elghriani A. An evaluation of the attitudes of healthcare nurses towards new technologies. In: ACM International Conference Proceedings Series; 2020. p. 1-6. DOI:

Bail K, Davey R, Currie M, Gibson J, Merrick E, Redley B. Implementation pilot of a novel electronic bedside nursing chart: A mixed-methods case study. Aust Health Rev. 2020;44(5):672-6. PMid:32933642 DOI:

Leenen JP, Dijkman EM, van Dijk JD, van Westreenen HL, Kalkman C, Schoonhoven L, et al. Feasibility of continuous monitoring of vital signs in surgical patients on a general ward: An observational cohort study. BMJ Open. 2021;11(2):e042735. PMid:33597138 DOI:

Ngugi PN, Were MC, Babic A. Users ’ perception on factors contributing to electronic medical records systems use: A focus group discussion study in healthcare facilities setting in Kenya. BMC Med Inform Decis Mak. 2021;21(362):1-14. DOI:

Bisrat A, Minda D, Assamnew B, Abebe B, Abegaz T. Implementation challenges and perception of care providers on electronic medical records at St. Paul’ s and Ayder hospitals, Ethiopia. BMC Med Inform Decis Mak. 2021;21(1):306. PMid:34727948 DOI:

Weenk M, Bredie SJ, Koeneman M, Hesselink G, van Goor H, van de Belt TH. Continuous monitoring of vital signs in the general ward using wearable devices: Randomized controlled trial. J Med Internet Res. 2020;22(6):e15471. PMid:32519972 DOI:

Burkoski V, Yoon J, Hutchinson D, Solomon S, Collins BE. Experiences of nurses working in a fully digital hospital: A phenomenological study. Can J Nurs Leadersh. 2019;32:1-16. DOI:

De Leeuw JA, Woltjer H, Kool RB. Identification of factors influencing the adoption of health information technology by nurses who are digitally lagging: In-depth interview study. J Med Internet Res. 2020;22(8):e15630. PMid:32663142 DOI:

Jahnke I, Riedel N, Popescu M, Skubic M, Rantz M. Social practices of nurse care coordination using sensor technologieschallenges with an alert system adoption in assisted living communities for older adults. Int J Nurs Sci. 2021;8(3):289-97. PMid:34307777 DOI:

Melnick ER, West CP, Nath B, Cipriano PF, Peterson C, Satele DV, et al. The association between perceived electronic health record usability and professional burnout among US nurses. J Am Med Inform Assoc. 2021;28(8):1632-41. PMid:33871018 DOI:

Mather C, Cummings E, Gale F. Nurses as stakeholders in the adoption of mobile technology in australian health care environments: Interview study. JMIR Nurs. 2019;2:e14279. PMid:34345771 DOI:

Moll J, Cajander A. On patient accessible electronic health records and the experienced effect on the work environment of nurses. Stud Health Technol Inform. 2020;270:1021-5. PMid:32570536

Liu Y, Aungsuroch Y, Yunibhand J. Job satisfaction in nursing: A concept analysis study. Int Nurs Rev. 2016;63(1):84-91. PMid:26492403 DOI:

George E, Zakkariya KA. Psychological Empowerment and Job Satisfaction in the Banking Sector. Psychological Empowerment and Job Satisfaction in the Banking Sector. Berlin, Germany: Springer; 2018. p. 1-184. DOI:

Bolli T, Pusterla F. Decomposing the Effects of Digitalization on Workers’ Job Satisfaction. Zurich: ETH; 2021. p. 1-37.

Dewsbury G. Use of information and communication technology in nursing services. Br J Community Nurs. 2019;24(12):604-7. PMid:31800320 DOI:

Orhan I, Serin EK. Use of health technologies by nurses and their thoughts on technology. Int J Caring Sci. 2019;12(1):416-22.

Vainieri M, Seghieri C, Barchielli C. Influences over Italian nurses’ job satisfaction and willingness to recommend their workplace. Health Serv Manag Res. 2021;34(2):62-9. PMid:32731767 DOI:

do Adro FJ, Leitão JC. Leadership and organizational innovation in the third sector: A systematic literature review. Int J Innov Stud. 2020;4(2):51-67. DOI:

Wati NM, Lestari RT, Ayuningtyas G, Ardi NB, Juanamasta IG. Nurse perceived of caring leadership: A qualitative descriptive study. Open Access Maced J Med Sci. 2021;9:88-93. DOI:

Riana IG, Suparna G, Gusti Made I, Kot S, Rajiani I. Human resource management in promoting innovation and organizational performance. Probl Perspect Manag. 2020;18(1):107-18. DOI:

Putriyadi DE, Puspa T, Tanuwijaya J. The Effect of job satisfaction, management innovation, and organizational motivation on organizational performance. In: Advance in Economics, Business and Management Research; 2020. p. 50-3. DOI:

Krick T, Huter K, Domhoff D, Schmidt A, Rothgang H, Wolf-Ostermann K. Digital technology and nursing care: A scoping review on acceptance, effectiveness and efficiency studies of informal and formal care technologies. BMC Health Serv Res. 2019;19(1):400. PMid:31221133 DOI:




How to Cite

Setyowati S, Arruum D, Handiyani H, Koestoer RA. Digital Nursing Technology to Achieve Job Satisfaction: A Systematic Review. Open Access Maced J Med Sci [Internet]. 2022 Feb. 15 [cited 2024 Feb. 26];10(F):104-12. Available from:



Systematic Review Article


Funding data

Most read articles by the same author(s)